Get openPOWERLINK Service & Support from SYS TEC!
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To assist you in developing your POWERLINK-enabled product we provide
plenty of services.
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This may start with trainings and adaptation workshops. The training may
contain the following topics:
- Introduction into POWERLINK in general
- Introduction into the openPOWERLINK Protocol Stack and its API
- Commissioning the openPOWERLINK Development Kit
- Further topics on request
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We offer support contracts for email and telephone
support.
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| openPOWERLINK
Service and Support packages |
openPOWERLINK BASIC Support
With our "BASIC Support" for the openPOWERLINK Protocol Stack, we offer
basic service and support to customers using openPOWERLINK.
Target
group:
- openPOWERLINK users that intend to apply openPOWERLINK to smaller projects
and that need assistance during the initial stage
Scope of
services:
- Support via phone and email
- If the fix of a reported error requires a new release, the customer receives
access to an intermediate release of the openPOWERLINK Protocol Stack
independently from official releases
- Support is valid for the period of 3 month
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openPOWERLINK PREMIUM Support
The "PREMIUM Support" for the openPOWERLINK Protocol Stack offers an
extended range of services to customers using openPOWERLINK
Target
group:
- openPOWERLINK users that intend to apply openPOWERLINK to a lager project
and that need assistance based on long-term considerations
Scope of
services:
- Support via phone and email
- Access to intermediate releases of the openPOWERLINK Protocol Stack if the
fix of a reported error requires a new release – independently from official
releases
- 1-day workshop in Greiz (customer-defined content)
- Validity: 1 year
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We implement the driver for your specific Ethernet controller. Further
development may include but is not limited to:
- Adaptation of openPOWERLINK to your target platform (optionally on your
location)
- Application software development
- FPGA and hardware development
- Implementation of a SPI or DPRAM interface to your application processor
- Assistance with preparation and accomplishment of conformance test of your
POWERLINK-device
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If you need more
information or if you have suggestions about our openPOWERLINK Service &
Support and if you have any particular question, feel free to contact us at +49
(0) 3661/62790 anytime! We are looking forward to assisting you in your needs.
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